Privacy Policy
Brighthold Realty is committed to protecting your privacy. This Privacy Policy explains how we collect, use and protect the information you provide when using our website or contacting us.
1. Data Controller
The data controller responsible for your personal data is Brighthold Realty. For any privacy-related enquiries, please contact us at: admin@brightholdrealty.com
2. Data We Collect
We collect only the data you voluntarily provide:
- Contact data: name, email address and phone number submitted through our contact form.
- Enquiry information: market of interest, type of real estate enquiry and message content.
- WhatsApp messages: if you choose to contact us via WhatsApp, the content of your messages and your WhatsApp phone number.
- Anonymous technical data: pages visited and browser type, used solely to improve the website. This data is anonymous and not linked to any individual.
3. Purpose of Processing
We use your data solely to respond to your enquiry, provide information about our services in the United States, and improve our website. We do not use your data for third-party advertising or share it for commercial purposes outside of Brighthold Realty.
4. Legal Basis
Processing is based on your express consent, given when you submit the contact form. You may withdraw this consent at any time without affecting the lawfulness of prior processing.
5. Data Retention
We retain your personal data for the time necessary to address your enquiry and, where applicable, for the legally required period. Upon completion, data is securely deleted.
6. Data Sharing & Processors
Brighthold Realty does not sell, rent or share your personal data with third parties for marketing. We may share information with specialist collaborators (lawyers, financial advisors) only when required to address your enquiry, and always under confidentiality agreements.
We rely on the following service providers, who process limited data on our behalf:
- Formspree — processes contact-form submissions and delivers them to us by email. Data is handled under Formspree's privacy terms.
- WhatsApp (Meta Platforms, Inc.) — if you contact us via WhatsApp, your messages are processed by WhatsApp under its own privacy policy. We use WhatsApp solely to communicate with you about your enquiry.
7. Your Rights
Under applicable data protection law, you have the right to:
- Access — request information about the data we hold about you.
- Rectification — correct inaccurate or incomplete data.
- Erasure — request deletion of your data.
- Objection — object to the processing of your data.
- Portability — receive your data in a structured format.
- Restriction — request restriction of processing in certain circumstances.
To exercise any of these rights, contact us at: admin@brightholdrealty.com
8. Security
We apply appropriate technical and organisational measures to protect your data against unauthorised access, accidental loss or destruction.
9. Changes to This Policy
We may update this Privacy Policy occasionally. Any significant changes will be published on this page with the updated date.
10. Contact
Privacy enquiries: admin@brightholdrealty.com
General contact: info@brightholdrealty.com